Whilst the vast majority of our stock is only available to purchase in-person at one of our outlets, we do offer a limited range of trade / wholesale bulk stock on our website every week - you can view our current stock by clicking on the 'Online Trade Deals' link on the main menu. Here's a quick guide for new customers with answers to commonly asked questions:

What's the nature of the stock in these trade deals?
Whilst we do occasionally offer bulk deals of brand new stock (which will be clearly mentioned in the description), the majority of our pallets contain a mix of new and customer returned items from large retailers. As with all customer returned items, you'll find a mix of items which work fine, others with varying faults, and some may function but are missing components or accessories (for example, a Lego set with some pieces missing). Lots of items will come with the original retail box, but not all.

What guide is there to the total value of each pallet? 
Each pallet's title will contain a calculation of the total original retail value of the contents, based on what we receive from the original retailers. You can view the full breakdown of this by downloading the PDF manifest from the product page, which lists every item and its original price. Unlike most stock of this nature that you'll see advertised elsewhere, you should find that the 'original price' listed in the manifest is genuinely representative of the typical new selling price online or in a high street store.

What are the delivery & collection options? 
Collections are welcome from our central warehouse in Ellesmere Port, Cheshire, but you'll need to contact us to arrange an approximate collection day/time in advance. Alternatively, we offer UK mainland pallet delivery to most postcode areas for £55 via TPN. Delivery is generally made within 2-3 working days. Whilst we can't specify a specific time for delivery, the local delivery depots are usually helpful if you call them directly.

How accurate are the manifests? 
Our inventory operations are fully barcoded and the manifests should be accurate. However, the descriptions of each item are supplied to us by the original retailer - we don't open the individual boxes to ensure that these descriptions are correct. Occasionally the original customer will have returned a different item in the box and hence it won't match the manifest. As such, we recommend leaving an allowance of 10% for discrepancies.

How much space will I need? 
Our pallets are standard sizes - 1.2m x 1m. All items are placed inside a (very!) large cardboard box which is the same dimensions as the pallet and approximately 1m in height. 

Why do you sell this stock in pallets instead of in your outlets?
We deal with huge quantities of stock arriving every month - hundreds of thousands of items. Our core business model is based on selling a large volume of stock, quickly and at low margins via our physical outlets across the North West. Often we'll receive product lines in such a large quantity that it would take several weeks to clear them via this core channel. Alternatively, we may consider the items too niche for our outlets, or they may be too small or large for our display shelving. Therefore we need to sell some stock in bulk to larger traders on a take-all basis.

I've never bought stock like this before... what's your top advice?
We occasionally get new customers who purchase these pallets from us and expect everything to work, to find a brand new iPhone, everything to be in pristine packaging and that they'll make 10x their money back within a week... please remember that some of this stock has been returned by a previous customer to the original retailer. Whilst this certainly doesn't mean that everything will be broken, you will need to inspect each item carefully. Inexperienced buyers also tend to focus too much on just selling the items that can be sold as new or are particularly attractive lines. You need to find the value in every item - whether that means repairing it, selling it as faulty/damaged/incomplete, dealing with the manufacturer to arrange a warranty replacement, selling parts or re-selling multiple items as small job lots. There's not much in this world that's worthless when you're paying less than 10% of the original retail price!